Tuition Protection Service - Higher Education

HELP Provider Information

COVID-19 Information

The TPS understands that the current COVID-19 situation may be concerning for some students and providers. Providers and students are encouraged stay up-to-date on current advice, and consider flexible approaches to support the continuity of education and training delivery.

Information for students and providers about COVID-19 is available on the Department of Education, Skills and Employment's website.

TPS Information Sessions

The Tuition Protection Service Director has now completed TPS information sessions for VSL and HELP providers on the newly expanded TPS arrangements and consultation for the risk rated premium components of the new levies.

A recording of the webinar (including the presentation slides) is now available for VSL and HELP providers here:

We apologise if you had any difficulties viewing or hearing the web stream of the webinar on 1 April 2020.

New Tuition Protection Arrangements for HELP Students and Private HELP Providers from 1 January 2020

From 1 January 2020, the Australian Government is expanding the successful Tuition Protection Service (TPS) for international students to include similar protections for domestic students accessing HECS-HELP or FEE-HELP loan at a private education provider.

The new tuition protection arrangements will be sector-funded and underpinned by a sustainable provider levy framework. The levy framework - developed by the Australian Government Actuary - will cover the long-term costs of tuition assurance by requiring all non-exempt approved FEE-HELP or HECS-HELP providers to contribute annual levies commensurate with their size and risk.

In the event of a course or provider closure, HELP students will be supported to continue their studies in an equivalent course. Where continuation of study is not possible, students may be entitled to receive a loan re-credit for units of study commenced but not completed.

Further information on the new tuition protection arrangements will be available in early 2020.