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Australian Institute of Trades Pty Ltd as Trustee for the Institute of Hotel Management Australia
Australian School of Managment
Australian School of Managment
Important Information for Students Affected by Careers Australia
Closure of Careers Australia
Closure of Careers Australia Education Institute Pty Ltd
Closure of Visual Concepts & Design Australia Pty Ltd
Closure of Northed International College
TPS Administrator's phone number
ESOS Refund Calculations Instrument



Posted 08 Aug 2017

Institute of Hotel Management Australia

On 8 August 2017, the TPS was notified by the Australian Skills Quality Authority that on 4 August 2017 Australian Institute of Trades Pty Ltd as Trustee for the Institute of Hotel Management Australia (IHMA) registration was cancelled as a RTO and international education provider (CRICOS). Therefore, IHMA cannot continue to teach with effect from 4 August 2017.

IHMA is now required to place studying students with another provider or provide a refund of the unspent tuition fee. IHMA is required to do this by no later than 18 August 2017.

If you are a student of the institute and require assistance please contact IHMA in the first instance. If you require further assistance, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

If you have specific questions about your student visa, please contact the Department of Immigration and Border Protection (DIBP) on 131 881.

Please check back regularly on the TPS website for further updates.

Tuition Protection Service


Posted 27 Jun 2017

Australian School of Management (ASM)

Information fact sheets - Alternative providers

On 20 June 2017, the Tuition Protection Service (TPS) hosted another meeting for the affected students of ASM to enable them to meet with a number of alternative Higher Education Providers to discuss their study options.

For students who were unable to attend but would like to see what each provider had to offer, we have uploaded the sheet here. Click on the link next to the provider's name to view the fact sheet.


Posted 15 Jun 2017

Australian School of Management

Student Meeting Tuesday 20 June 2017

The Tuition Protection Service (TPS ) has made arrangements to host another meeting for the affected students of the Australian School of Management (ASM). This meeting has been set up to enable students to meet with a number of alternative Higher Education providers to discuss their study options and get targeted information on specific matters, such as tuition fees, course credits and specific assistance available from each of the providers.

Please bring to the meeting with you as much information as possible on your current studies , including assessments completed and course progression etc. This may assist the providers to provide you with more definitive advice. To date, the providers who have confirmed their availability to attend the session are:

  • Central Queensland University (CQU);

  • Curtin University (including Curtin College);

  • Notre Dame University;

  • Edith Cowan University (ECU);

  • Torrens University; and

  • University of Western Australia - To be confirmed

All of the selected provider have put together a special assistance package for affected students. You will be able to get details of assistance available during your discussions with providers.

The meeting will be held at CQU's campus located at 10 William Street, Perth from 11.30am until 2.30pm on Tuesday 20 June 2017.

Further details about the meeting and providers will be available at the reception foyer of the building on the day.

Please ensure you bring your ASM student identification card or passport to assist with the registration process.

Tuition Protection Service


Posted 15 Jun 2017

International Nursing Students Affected by the Careers Australia Closure

The Tuition Protection Service (TPS) has been informed of the successful sale of the nursing arm of Careers Australia to THINK Education with immediate effect. For the notice of study click here.

International nursing students can resume their studies seamlessly with THINK Education without any anxiety about their records and unfinished assessments.

International students studying English Language courses with a packaged nursing CoE should also contact Think Education to make arrangements for continuation of their English Language courses and to get a new CoE for their nursing studies.

A number of information sessions are being run by THINK education on Thursday 15 June 2017 at 10am, 12pm or 3 pm at the following locations:

  • Melbourne - 196 Flinders Street
  • Adelaide - 1st Floor, 22 Pulteney Street
  • Sydney - Level 1 825 George Street, Haymarket
  • Brisbane - 123 Gotha Street, Fortitude Valley

Students should ring THINK Education on 02 9955 1122 for further information.


Posted 30 May 2017

Student meeting details

On Thursday 25 May 2017, the Tuition Protection Service (TPS) was advised that Careers Australia Education Institute [03224D], Australian College of Applied Education [01303K] and Australian School of Management [03257F] stopped teaching its international students.

The TPS will host a series of student meetings to provide all affected international students with information about your rights and responsibilities and provide placement assistance for you to commence studies with a new provider as soon as possible. Please attend the session that is applicable to you. To view see a timetable of the meeting dates and times, click here

Representatives from the Department of Immigration and Border Protection (DIBP) and the Australian Skills Quality Authority (ASQA) will also be available at the meetings for any queries/questions related to visa, qualification and student records.

IMPORTANT: Please make sure that you bring your student identifcation or passport for access into the meeting.

Agents are not permitted to attend the meeting.

If you have any questions, please contact the TPS Administrator via email administrator@a.tps.gov.au or call 1300 980 434 or from Australia +61 1300 980 434.

If you have any questions or concern about your student visa, please contact the Department of Immigration and Border Protection for more information on 131 881 or visit their website www.border.gov.au.

Please share the content of this message with any fellow students who attended the college with you.

Please ensure that you check back on the TPS website for further updates.


Posted 25 May 2017

Closure of Careers Australia Education Institute Pty Ltd

The Tuition Protection Service (TPS) is aware that Careers Australia Education Institute Pty Ltd and related entities including Careers Australia Institute of Training Pty Ltd, Australian College of Applied Education and Australian School of Management, was placed into Administration. PPB Advisory was appointed as the Administrator on Thursday 25 May 2017.

The TPS have been advised that all teaching has been suspended whilst the administrator makes further assessment of the business.

If you are a student of the college and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

If you have specific questions about your student visa, please contact the Department of Immigration and Border Protection (DIBP) on 131 881.

Please check back regularly on the TPS website for further updates.

UPDATE: The TPS will be holding student meetings for international students on Thursday 1 June 2017 in Melbourne and on Tuesday 6 June and Wednesday 7 June 2017 in Perth for affected international students. Further information about times and locations will be available in the coming days on the TPS website when confirmed. Please visit this website regularly.


Posted 11 May 2017

Closure of Visual Concepts & Design Australia Pty Ltd

On 10 May 2017, the Tuition Protection Service (TPS) was advised by the Australian Skills Quality Authority (ASQA) that Visual Concepts & Design Australia Pty Ltd trading as Karl Von Busse Institute of Design went into liquidation on 27 April 2017. Mr Christopher Palmer of O'Brien Palmer Insolvency and Business in Sydney has been appointed as liquidator.

The TPS was advised by the liquidator that the provider officially stopped teaching its international students on 4 May 2017.

If you are a student of the institute and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.


Posted 28 Apr 2017

Closure of Northed International College

On 27 April 2017, the Tuition Protection Service (TPS) was advised by the Australian Skills Quality Authority (ASQA) that Northed International College has stopped teaching courses to its international students.

If you are a student of the college and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

Please check back on the TPS website for further updates.


Posted 02 Mar 2017

TPS Administrator's phone number

Please be warned that the TPS Administrator's phone number has now changed.

If you are calling from within Australia, please call 1300 980 434.

If you are calling from overseas, please call +61 1300 980 434.

The TPS Administrator's email contact details are unchanged - administrator@a.tps.gov.au.


Posted 27 Sep 2016

ESOS Refund Calculations Instrument

The Education Services for Overseas Students (Calculation of Refund) Specification 2014 (refund specification) takes effect from 1 July 2014. The refund specification is available on the Federal Register of Legislation website. This refund specification combines the previous two legislative instruments that were in operation. The refund specification is simpler and more clearly articulates refund calculations in cases of visa refusal and where there is no compliant written agreement between the education provider and the student.

The official explanatory memorandum is available on the Federal Register of Legislation website. A fact sheet has also been developed to assist providers in understanding the amendments. If you have any questions regarding the refund specification, please send your enquiry to the ESOS mailbox via the online form: ESOS Online Enquiry Form.