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Closure of Visual Concepts & Design Australia Pty Ltd
Closure of Northed International College
TPS Administrator's phone number
ESOS Refund Calculations Instrument



Posted 11 May 2017

Closure of Visual Concepts & Design Australia Pty Ltd

On 10 May 2017, the Tuition Protection Service (TPS) was advised by the Australian Skills Quality Authority (ASQA) that Visual Concepts & Design Australia Pty Ltd trading as Karl Von Busse Institute of Design went into liquidation on 27 April 2017. Mr Christopher Palmer of O'Brien Palmer Insolvency and Business in Sydney has been appointed as liquidator.

The TPS was advised by the liquidator that the provider officially stopped teaching its international students on 4 May 2017.

If you are a student of the institute and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.


Posted 28 Apr 2017

Closure of Northed International College

On 27 April 2017, the Tuition Protection Service (TPS) was advised by the Australian Skills Quality Authority (ASQA) that Northed International College has stopped teaching courses to its international students.

If you are a student of the college and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

Please check back on the TPS website for further updates.


Posted 02 Mar 2017

TPS Administrator's phone number

Please be warned that the TPS Administrator's phone number has now changed.

If you are calling from within Australia, please call 1300 980 434.

If you are calling from overseas, please call +61 1300 980 434.

The TPS Administrator's email contact details are unchanged - administrator@a.tps.gov.au.


Posted 27 Sep 2016

ESOS Refund Calculations Instrument

The Education Services for Overseas Students (Calculation of Refund) Specification 2014 (refund specification) takes effect from 1 July 2014. The refund specification is available on the Federal Register of Legislation website. This refund specification combines the previous two legislative instruments that were in operation. The refund specification is simpler and more clearly articulates refund calculations in cases of visa refusal and where there is no compliant written agreement between the education provider and the student.

The official explanatory memorandum is available on the Federal Register of Legislation website. A fact sheet has also been developed to assist providers in understanding the amendments. If you have any questions regarding the refund specification, please send your enquiry to the ESOS mailbox via the online form: ESOS Online Enquiry Form.