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TPS Levy Estimator
TPS Administrator's phone number
2017 TPS Levy information sessions
Closure of Australian College of Hair Design and Beauty Pty Ltd
2017 TPS Levy information sessions
ESOS Refund Calculations Instrument



Posted 02 Mar 2017

TPS Levy Estimator

Providers can now estimate the amount of TPS Levy they will be expected to pay in 2017.

In order to get the most accurate estimate, you will need to input the following information into the estimator:

  • Your institution's total enrolments for 2016;
  • Your institution's overseas student tuition fee income for the 2016 calendar year; and
  • Your total risk factor score

If you would like to complete an estimate of your 2017 TPS Levy, click here.

If you require any assistance, please email operations@tps.gov.au.


Posted 02 Mar 2017

TPS Administrator's phone number

Please be warned that the TPS Administrator's phone number has now changed.

If you are calling from within Australia, please call 1300 980 434.

If you are calling from overseas, please call +61 1300 980 434.

The TPS Administrator's email contact details are unchanged - administrator@a.tps.gov.au.


Posted 28 Feb 2017

2017 TPS Levy Information Sessions - Presentation

To facilitate the implementation of the 2017 TPS Levy, the TPS Director conducted a series of information sessions for CRICOS providers in Melbourne, Hobart, Sydney, Brisbane, Perth, Adelaide, and Canberra.

To obtain a copy of the slides for the 2017 TPS Levy presentation, please click here .

If you have any further questions relating to the TPS Levy, please email operations@tps.gov.au.


Posted 09 Feb 2017

Closure of The Australian College of Hair Design and Beauty Pty Ltd

The Tuition Protection Service (TPS) is aware that The Australian College of Hair Design and Beauty Pty. Ltd. has ceased its operations as of 8 February 2017.

If you are a student of the college and require assistance, please contact the TPS Administrator either by phone on 02 6271 3440 or via email administrator@a.tps.gov.au.

Check back on the TPS website for further updates.


Posted 19 Jan 2017

2017 TPS Levy - Provider Information Sessions

To facilitate the collection of the 2017 TPS Levy, the TPS Director Mr Vipan Mahajan will be conducting information sessions for all CRICOS providers. The sessions will take place in February 2017 in Adelaide, Perth, Melbourne, Hobart, Canberra, Sydney and Brisbane.

The sessions will inform providers about the Education Services for Overseas Students (TPS Levies - Risk Rated Premium and Special Tuition Protection Components) Instrument 2016, which was finalised on 15 December 2016.

Following the TPS Levy information sessions, providers will get updates from:

  • The Overseas Students Ombudsman on their role and recent work (Sydney, Melbourne and Brisbane sessions only);
  • The ESOS Policy team with details of a public consultation process on proposed changes to the National Code of Practice for Providers of Education and Training to Overseas Students 2007 (National Code).

If you would like to attend one of the information sessions, you can register by clicking on the link for your session below:

  • Melbourne - 13 February 2017 - click here;
  • Hobart - 14 February 2017 - click here;
  • Sydney - 16 February 2017 - click here;
  • Brisbane - 17 February 2017 - click here;
  • Perth - 21 February 2017 - click here;
  • Adelaide - 22 February 2017 - click here; and
  • Canberra - 24 February 2017 - click here.

Please note: registration will cover attendance for all segments of the program.

It is anticipated that the collection of the 2017 TPS Levy will be similar to previous years, with invoices sent out in April 2017 and payment due by May 2017. For a list of frequently asked questions regarding the 2017 TPS Levy, please click here.

Should you have any further questions, please contact the TPS Operations team at operations@tps.gov.au.


Posted 27 Sep 2016

ESOS Refund Calculations Instrument

The Education Services for Overseas Students (Calculation of Refund) Specification 2014 (refund specification) takes effect from 1 July 2014. The refund specification is available on the Federal Register of Legislation website. This refund specification combines the previous two legislative instruments that were in operation. The refund specification is simpler and more clearly articulates refund calculations in cases of visa refusal and where there is no compliant written agreement between the education provider and the student.

The official explanatory memorandum is available on the Federal Register of Legislation website. A fact sheet has also been developed to assist providers in understanding the amendments. If you have any questions regarding the refund specification, please send your enquiry to the ESOS mailbox via the online form: ESOS Online Enquiry Form.