Tuition Protection Service

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Closures

Western Senior Secondary College Closure
Accredited Training Centre trading as Trison Business College Closure
AVLC Student Meeting
AVLC - Provider closure
Harvest Education Technical College - Student Meeting Update and Alternative Providers
Health Institute Australia Closure
Harvest Education Technical College Closure
Australian Higher Education Services Closure
Technical Education Australia Closure
Australian College of Vocational Studies Pty Ltd t/a Vocational Study Australia
Australian School of Managment
Closure of Careers Australia
Closure of Careers Australia Education Institute Pty Ltd
Closure of Australian College of Hair Design and Beauty Pty Ltd
Closure of Northed International College
Closure of Visual Concepts & Design Australia Pty Ltd
Frequently asked questions



Posted 02 Jul 2019

Western Senior Secondary College (WSSC) Closure

Western Institute of Technology Pty Ltd (WIT) is a dual sector provider of vocational education and training (VET) courses and senior secondary studies (02957G), trading as Western Senior Secondary College (WSSC) for its secondary studies.

WSSC ceased teaching international students from 28 June 2019. This only relates to WIT's secondary school operations. WIT's vocational education and training operations, trading under the same CRICOS registration, are not impacted by this managed closure.

If you are an international student, WSSC is required to arrange your transfer to another education provider or to provide you a refund of your unspent tuition fee. Please contact WSSC directly in the first instance. If following your contact with WSSC, you still require assistance, please contact the TPS Administrator:

Email: administrator@a.tps.gov.au or within Australia phone: 1300 980 434, outside Australia phone: +61 1300 980 434


Posted 02 Jul 2019

Accredited Training Centre trading as Trison Business College Closure

The TPS has been advised by the Australian Skills and Quality Authority that it has cancelled the registration of Accredited Training Centre of Australia Pty Ltd (02359G), trading Trison Business College (Trison), a provider of Vocational Education courses, effective from 27 June 2019.

If you are an international student, Trison is required to arrange your transfer to another education provider or to provide you a refund of your unspent tuition fee. Please contact Trison directly in the first instance.

If following your contact with Trison, you still require assistance, please contact the TPS Administrator:

Email: administrator@a.tps.gov.au or within Australia phone: 1300 980 434, outside Australia phone: +61 1300 980 434


Posted 12 Jun 2019

Australian Vocational Learning Centre - Student Meeting

The TPS will hold a student meeting for international students affected by the closure of AVLC this Thursday, 13 June 2019.

The purpose of the meeting is to provide information on assistance available from the TPS for you to continue your studies with another provider.

Details for the student meeting for international students affected by the closure of AVLC are as follows:

Date: Thursday, 13 June 2019

Registration: Commencing 10.30am

Meeting: Commencing 11.00am

Location: Hunter Room - Parramatta RSL Club, Corner Macquarie and O'Connell Streets, Parramatta

The student meeting is expected to take about 90 minutes.

Please ensure that you bring your passport or driver license for the registration process. If you have any documentation relating to payments made to AVLC for your current course or future courses, please also bring this along with you.

If you have any questions, please contact the TPS Administrator for assistance either by calling 1300 980 434 or via email at administrator@a.tps.gov.au.

If you have any questions relating to visa related matters, please contact: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500/education-provider-default or call 131 881.


Posted 11 Jun 2019

Australian Vocational Learning Centre Pty Ltd

The Tuition Protection Service (TPS) has been advised that Australian Vocational Learning Centre Pty Ltd (AVLC) has engaged the services of Nicols + Brien and entered administration as of 4 June 2019. AVLC has ceased teaching students with immediate effect.

The TPS will provide assistance to you to either continue your study with another provider or provide you a refund of your unspent tuition fees.

The TPS will hold a student meeting in Parramatta for international students on Thursday 13 June 2019. Please continue to check this website regularly for details of the student meeting. This meeting will provide you with information on assistance available from the TPS and the process to get this assistance.

In the meantime, if you have any concerns or questions, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

If you have any questions about visa related matters, please contact student.visa.help.desk@homeaffairs.gov.au, call 131 881 or view the Department of Home Affairs provider default web page .


Posted 10 Jan 2019

Harvest Education Technical College (HETC) - Student Meeting Update Alternative Providers

The Tuition Protection Service (TPS) held student meetings for international students affected by the closure of Harvest Education Technical College (HETC) on Wednesday, 9 January 2019 and Thursday, 10 January 2019.

TPS system available

The Tuition Protection Service (TPS) has opened access to the TPS online system for international students affected by the closure of AICT. Students should receive an email from the TPS Administrator inviting them to log into the TPS system. If you have not received the email, please contact the TPS Administrator for assistance either by calling 1300 980 434 or via email administrator@a.tps.gov.au.

Presentations and other documents

The presentations that were used at student meeting are also below:

  • Tuition Protection Service - click here.

  • TPS Information Sheet click here.

  • Step by step instructions (mobile version) of uploading Proof of Identity click here.

  • Department of Home Affairs - click here.

If you have any questions relating to visa related matters, please contact the Department of Home Affairs at student.visa.help.desk@homeaffairs.gov.au, call 131 881, or visit the Home Affairs Provider Closure website.

Alternative Providers

Please find below the links to the terms being offered by TPS approved alternative providers for Harvest Education Technical College students. This list is in alphabetical order and will be updated as additional providers make their terms available.

Please contact the providers directly for further information.


Posted 02 Jan 2019

Nirvana Holdings Pty Ltd, trading as Health Institute Australia

The Tuition Protection Service (TPS) has been advised that Nirvana Holdings Pty Ltd, trading as Health Institute Australia did not renew its registration as a Registered Training Organisation with the Australian Skills and Quality Authority before the due date. As such, Health Institute Australia's RTO and CRICOS registrations ceased on 1 November 2018, and it must cease teaching domestic and international students with immediate effect.

Health Institute Australia is now required to provide refunds to all impacted international students. Health Institute Australia has until Monday 14 January 2019 to provide refunds or make alternative arrangements for impacted international students.

Student questions should be directed to Health Institute Australia in the first instance. Alternatively, if you have any concerns or questions, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

If you have any questions about visa related matters, please contact student.visa.help.desk@homeaffairs.gov.au, call 131 881 or visit the Department of Home Affairs Provider Default Website.


Posted 02 Jan 2019

Harvest Education Technical College Pty Ltd Closure

The Tuition Protection Service (TPS) has been advised that Harvest Education Technical College Pty Ltd (HETC) has engaged the services of Jirsch Sutherland Insolvency Solutions and entered administration as of 24 December 2018. HETC has ceased teaching students with immediate effect.

The TPS will provide assistance to you to either continue your study with another provider or provide you a refund of your unspent tuition fees.

The TPS plans to hold student meetings in Brisbane and the Gold Coast for international students in early January 2019. The purpose of these meetings are provide you information on assistance available from the TPS and the process to get this assistance. Please continue to check this website regularly for details of the student meetings. In the meantime if you have any concerns or questions, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

If you have any questions about visa related matters, please contact student.visa.help.desk@homeaffairs.gov.au, call 131 881 or view the Department of Home Affairs Provider Default Website .


Posted 24 Aug 2018

Australian Higher Education Services Pty Ltd T/A Sydney College of Business and Information Technology

The Tuition Protection Service (TPS) has been advised that Australian Higher Education Services Pty Ltd T/A Sydney College of Business and Information Technology (SCBIT) has ceased teaching courses to its international students effective from Thursday 23 August 2018.

SCBIT has advised that they are providing assistance to students by transferring them to another provider immediately. The TPS recommends that students of the college make contact with SCBIT initially to ensure a timely transfer. As part of the transfer to another provider, SCBIT is also required to transfer your unspent fees, if there are any, to your new provider.

If you have any questions or require assistance, please contact the TPS Administrator by phone on 1300 980 434 or via email administrator@a.tps.gov.au.


Posted 24 Aug 2018

Technical Education Australia Pty Ltd T/A Hospitality Management Institute of Australia and Business College of Australia

The Tuition Protection Service (TPS) is aware that the Administrative Appeals Tribunal has revoked a stay order granted to Technical Education Australia (TEA) Pty Ltd. As a result, TEA's registration both as a RTO and CRICOS provider was cancelled by the Australian Skills and Quality Authority (ASQA), effective from 24 August 2018. TEA cannot continue to teach international students with immediate effect.

If you are an international student, TEA is now required to arrange your transfer to another education provider or to provide you a refund of your unspent tuition fee. If you have any questions about transition arrangements and/or continuation of your studies, please talk to TEA in the first instance. If you have any questions, you can contact the TPS.

In the event that TEA does not assist with your transfer or refund, the TPS will assist you to continue your studies with an alternate provider. Please contact the TPS Administrator either by phone 1300 980 434 or email administrator@a.tps.gov.au. Information about the TPS is available on the TPS website: www.tps.gov.au

For students who have any questions relating to your student visa, please contact student.visa.help.desk@homeaffairs.gov.au or call 131 881.


Posted 08 May 2018

Australian College of Vocational Studies Pty Ltd t/a Vocational Study Australia (ACVS)

The Tuition Protection Service (TPS) has been advised that Vocational Study Australia has ceased teaching courses to its international students effective from Friday 4 May 2018.

ACVS has advised that they are providing assistance to students by transferring them to another provider immediately. The TPS recommends that students of the college make contact with ACVS initially to ensure a timely transfer. As part of the transfer to another provider, ACVS is also required to transfer your unspent fees, if there are any, to your new provider.

If you have any questions or require assistance, please contact the TPS Administrator by phone on 1300 980 434 or via email administrator@a.tps.gov.au.


Posted 27 Jun 2017

Australian School of Management (ASM)

Information fact sheets - Alternative providers

On 20 June 2017, the Tuition Protection Service (TPS) hosted another meeting for the affected students of ASM to enable them to meet with a number of alternative Higher Education Providers to discuss their study options.

For students who were unable to attend but would like to see what each provider had to offer, we have uploaded the sheet here. Click on the link next to the provider's name to view the fact sheet.


Posted 30 May 2017

Student meeting details

On Thursday 25 May 2017, the Tuition Protection Service (TPS) was advised that Careers Australia Education Institute [03224D], Australian College of Applied Education [01303K] and Australian School of Management [03257F] stopped teaching its international students.

The TPS will host a series of student meetings to provide all affected international students with information about your rights and responsibilities and provide placement assistance for you to commence studies with a new provider as soon as possible. Please attend the session that is applicable to you. To view see a timetable of the meeting dates and times, click here

Representatives from the Department of Immigration and Border Protection (DIBP) and the Australian Skills Quality Authority (ASQA) will also be available at the meetings for any queries/questions related to visa, qualification and student records.

IMPORTANT: Please make sure that you bring your student identifcation or passport for access into the meeting.

Agents are not permitted to attend the meeting.

If you have any questions, please contact the TPS Administrator via email administrator@a.tps.gov.au or call 1300 980 434 or from Australia +61 1300 980 434.

If you have any questions or concern about your student visa, please contact the Department of Immigration and Border Protection for more information on 131 881 or visit their website www.border.gov.au.

Please share the content of this message with any fellow students who attended the college with you.

Please ensure that you check back on the TPS website for further updates.


Posted 25 May 2017

Closure of Careers Australia Education Institute Pty Ltd

The Tuition Protection Service (TPS) is aware that Careers Australia Education Institute Pty Ltd and related entities including Careers Australia Institute of Training Pty Ltd, Australian College of Applied Education and Australian School of Management, was placed into Administration. PPB Advisory was appointed as the Administrator on Thursday 25 May 2017.

The TPS have been advised that all teaching has been suspended whilst the administrator makes further assessment of the business.

If you are a student of the college and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

If you have specific questions about your student visa, please contact the Department of Immigration and Border Protection (DIBP) on 131 881.

Please check back regularly on the TPS website for further updates.

UPDATE: The TPS will be holding student meetings for international students on Thursday 1 June 2017 in Melbourne and on Tuesday 6 June and Wednesday 7 June 2017 in Perth for affected international students. Further information about times and locations will be available in the coming days on the TPS website when confirmed. Please visit this website regularly.


Posted 09 Feb 2017

Closure of The Australian College of Hair Design and Beauty Pty Ltd

The Tuition Protection Service (TPS) is aware that The Australian College of Hair Design and Beauty Pty. Ltd. has ceased its operations as of 8 February 2017.

If you are a student of the college and require assistance, please contact the TPS Administrator either by phone on 02 6271 3440 or via email administrator@a.tps.gov.au.

Check back on the TPS website for further updates.


Posted 28 Apr 2017

Closure of Northed International College

On 27 April 2017, the Tuition Protection Service (TPS) was advised by the Australian Skills Quality Authority (ASQA) that Northed International College has stopped teaching courses to its international students.

If you are a student of the college and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.

Please check back on the TPS website for further updates.


Posted 11 May 2017

Closure of Visual Concepts & Design Australia Pty Ltd

On 10 May 2017, the Tuition Protection Service (TPS) was advised by the Australian Skills Quality Authority (ASQA) that Visual Concepts & Design Australia Pty Ltd trading as Karl Von Busse Institute of Design went into liquidation on 27 April 2017. Mr Christopher Palmer of O'Brien Palmer Insolvency and Business in Sydney has been appointed as liquidator.

The TPS was advised by the liquidator that the provider officially stopped teaching its international students on 4 May 2017.

If you are a student of the institute and require assistance in continuing your studies with another provider or a refund of your unspent tuition fees, please contact the TPS Administrator on 1300 980 434 or via email administrator@a.tps.gov.au.


Posted 10 Dec 2013

College Closures (provider defaults) - Frequently Asked Questions (FAQs)

Please click below for the Frequently Asked Questions (FAQs) for College Closures.

College Closures (provider defaults) - Frequently Asked Questions (FAQs)