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Useful links

Department of Immigration and Border Protection (DIBP)

The purpose of the Department of Immigration and Border Protection is to 'build Australia's future through the well managed movement and settlement of people'. It also promotes a society that values Australian Citizenship, appreciates cultural diversity and enables migrants to participate equitably. The department's operational theme is people our business.

The Department of Immigration and Border Protection

The Australian Skills Quality Authority (ASQA)

The Australian Skills Quality Authority (ASQA) is the national regulator for Australia's vocational education and training sector. ASQA regulates courses and training providers to ensure nationally approved quality standards are met.

The Australian Skills Quality Authority

The Tertiary Education Quality and Standards Agency (TEQSA)

The Tertiary Education Quality and Standards Agency (TEQSA) is Australia's regulatory and quality agency for higher education. TEQSA's primary aim is to ensure that students receive a high quality education at any Australian higher education provider.

The Tertiary Education Quality and Standards Agency

The Overseas Students Ombudsman (OSO)

The Overseas Students Ombudsman:

  • investigates complaints about problems that overseas students have with private education and training in Australia
  • provides information about best practice complaints handling to help private education providers manage internal complaints effectively
  • considers, free of charge, external appeals under Standard 8 of the National Code of Practice for Registered Authorities and Providers of Education and Training to Overseas Students

The Overseas Students Ombudsman