Tuition Protection Service - VET

VSL Provider Information

COVID-19 Information

The TPS understands that the current COVID-19 situation may be concerning for some students and providers. Providers and students are encouraged stay up-to-date on current advice, and consider flexible approaches to support the continuity of education and training delivery.

Information for students and providers about COVID-19 is available on the Department of Education, Skills and Employment's website.

Additional information about VET Student Loans and COVID-19 is available here.

TPS Information Sessions

The Tuition Protection Service Director has now completed TPS information sessions for VSL and HELP providers on the newly expanded TPS arrangements and consultation for the risk rated premium components of the new levies.

A recording of the webinar (including the presentation slides) is now available for VSL and HELP providers here:

We apologise if you had any difficulties viewing or hearing the web stream of the webinar on 1 April 2020.

Tuition Protection Arrangements for VSL Students and Providers

From 1 January 2020, the Australian Government has expanded the successful Tuition Protection Service (TPS) for international students to include similar protections for domestic students accessing a VET Student Loan, or a FEE-HELP or HECS-HELP loan at a private education provider.

All non-exempt VSL providers are required to participate in the VSL Tuition Protection arrangements. The VSL Tuition Protection arrangements impose obligations and requirements on providers; and provide support and protections for VSL students in the event their private education provider defaults.

The new tuition protection arrangements are sector-funded and underpinned by a sustainable provider levy framework. The levy framework - developed by the Australian Government Actuary - will cover the long-term costs of tuition protection by requiring all non-exempt VSL providers to contribute annual levies commensurate with their size and risk.

In the event of a provider default, VSL students will be supported to continue their studies in an equivalent or similar course. In some circumstances, students may be entitled to receive a loan re-credit for parts of the course commenced but not completed.

TAFEs and other Government-owned providers are exempt from the new tuition protection arrangements, with the exception of obligations relating to providing information about replacement courses and obligations of replacement providers. These providers are required to provide tuition protection support and assistance for students in the event they default. 'Table A' Universities are exempt from all tuition protection requirements.

VSL providers' obligations continue when they act as replacement providers for students displaced under the Interim Tuition Assurance arrangements.

Further information for providers is available on the VSL FAQs page.